Wholesale Warranty & Support Policy

Warranty & Support Policy (Wholesale)

Please note that we do not accept returns on wholesale purchases.
All wholesale orders are final sale.

We stand behind the quality and craftsmanship of our rings. Every piece is carefully inspected before shipment, and we are committed to supporting our wholesale partners in the event of a manufacturing issue or shipping damage.

Manufacturing Defects

If a ring arrives with a manufacturing defect, please contact us immediately so we can evaluate the issue and assist with a resolution.

To be eligible for warranty support:

• Notification must be made within 7 days of delivery
• The item must be unworn and in original condition

Shipping Damage

If your order arrives damaged during transit, please notify us within 48 hours of delivery.

We may request:

• Photos of the damage
• Photos of the packaging
• Order details for verification

What Is Not Covered

Warranty coverage does not include:

• Normal wear and tear
• Improper handling or storage
• Damage caused by customer use
• Resizing or modifications performed by a third party

Need Assistance?

We value our wholesale partners and are here to help with any product concerns.

Contact us anytime at:

hello@titanspartner.com